Standard FAQ

You’ll get a confirmation email immediately with your order details. Keep it for your records.

Orders move into production almost immediately. Once the machines start, there’s no turning back. If you need to make a change, contact HQ right away, we can only catch it if it hasn’t entered production yet.

When your order ships you’ll receive a tracking link by email. Updates can take ~24 hours to appear.

Yes. Typical transit is 7–21 business days depending on destination and customs.

All major cards, PayPal, and Shop Pay.

Production 2–3 business days. Shipping 3–6 business days USA, 7–21 business days international.

Every domestic order ships free (we don't do the $8.99 checkout surprise, that's for amateurs). International ships too, just not free. Carriers charge what they charge, we don't pad it or play games. You'll see the exact rate at checkout.

Yes. Delivery times may be longer based on carrier handling.

Most orders land within the expected window, but carriers and customs don’t answer to us. If tracking hasn’t moved in 10+ business days (US) or 20+ business days (international), email HQ and we’ll investigate. Verified misprints or wrong items are replaced at no cost. For packages truly gone missing, we work case-by-case with proof (we don’t leave you hanging, but we also don’t fund porch pirates).

To speed delivery, items sometimes ship separately. You will receive tracking for each package.

We’ve got a detailed Size Guide with exact measurements and a height/weight matrix to take the guesswork out. Check it before you order, it’s more accurate than trying to eyeball. See Size Guide →

Yes. Retail fit. Slimmer than old boxy tees, not skin tight.

All PSY///OP drops start on Bella+Canvas 3001CVC blanks. They hold up best with cold water, inside-out wash, low tumble or hang dry, and medium heat iron (never on the print). No dry cleaning. For the full playbook, see our Care Instructions →

No. This isn't plastic stamped over cotton, the ink is embedded into the fibers. It wears in, not out. (Cheap prints flake. Ours just age like evidence).

Unisex only at launch. Women’s fit by sizing down. No kids’ sizes yet.

No standard returns. Because of the subject matter, the normal system’s too easy to abuse — we only do replacements for verified errors (wrong size, color, or misprint). Email HQ with photos within 14 days. Full policy here →

Refunds are rare. Because of the subject matter, the standard refund system is too open to abuse. We only issue refunds if there’s a production error on our end, a serious shipping delay, or where law requires it. Everything else is handled by replacement. Full refund policy →

No, we don’t process size exchanges. Because of the subject matter, the system has to stay tight. If we send you the wrong size by mistake, HQ will replace it once verified. Otherwise, please double-check the size guide before ordering. Full size guide →

We don’t process standard returns. If you received the wrong size, wrong color, or a misprint, email hq@psyopwear.io within 14 days with photos of the item and packaging. Once verified, we’ll ship out the corrected replacement. See full policy →

No. If we need something back, we send you a prepaid label. Otherwise, you keep the piece (call it a bonus drop).

Officially: a clothing brand. Unoffically: a transmission. (Some answers aren't in the standard FAQ)

Every drop is printed on Bella+Canvas 3001CVC blanks, a premium streetwear staple. Fabric is a 60% combed ringspun cotton / 40% polyester blend (soft feel, durable structure). Fit is retail cut, slimmer through the body and sleeves, not boxy. Pre-shrunk so it stays consistent wash after wash. (premium shirt for a premium brand, no shortcuts, no bargain bin basics).

U.S. based production. Branded inside neck prints applied per order.

Some return, some do not. Core identity pieces may stay. Limited drops retire permanently.

Yes. Digital delivery.

Not at launch. Select collabs may be considered later.

Everything comes from inside PSY///OP HQ. One designer. One doctrine. (Names aren't the point, the message is).

Absolutely. We build on Bella+Canvas 3001CVC blanks, premium fabric, retail fit, pre-shrunk, because authenticity demands quality. Every item is designed and printed with precision, not shortcuts. (premium isn’t a flex, it’s proof we take authenticity seriously.)

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